Having a customer focused philosophy is a great place to start, but it’s the day-to-day performance of the staff that make flight one Aviation Services stand above the rest in a fiercely competitive industry.
Since our people and customers are our most vital asset, we insist that our associates engage in an ongoing, continuous improvement training program designed to enhance performance at every level. We challenge staff members to think outside the box, not letting titles define their role. Instead, we challenge them to create their own roles; to be proactive; always in search of a new way to “wow” the customer.
By putting a primary focus on our people, flight one Aviation Services ensures that customers receive the first-class experience every time. Flight one aviation Services is located at Kenneth Kaunda international in Lusaka Zambia.
“To provide world class customer service by anticipating and exceeding every customer’s expectations in a timely manner.”
Flight One Aviation Zambia is committed to being the leader in business aviation services by providing our customers and employees uncompromised safety, exceptional quality and unparalleled customer service.